# Data Handling and Classification

### Purpose

Data handling rules protect customer information, company information, personal data, and sensitive material.

### Data Classification

Projects should classify data as:

* public
* internal
* confidential
* sensitive
* customer confidential
* personal data
* special category personal data where applicable

### Government Classifications

When work is conduct on HMG projects or HMG aligned projects, we classify our data following GOV.UK guidelines.

* OFFICIAL
* OFFICIAL-SENSITIVE
* SECRET
* TOP SECRET

### Data Handling Rules

Data must be:

* stored only in approved locations
* accessed only by authorised users
* shared only through approved channels
* retained only for the required period
* deleted or returned when required
* encrypted where appropriate
* handled according to customer requirements

### Data Register

Projects handling sensitive or customer data should maintain a data register showing:

* data type
* source
* owner
* storage location
* access permissions
* retention period
* deletion process


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://framework.aic.io/company-operating-manual/security-compliance-and-data/data-handling-and-classification.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
