> For the complete documentation index, see [llms.txt](https://framework.aic.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://framework.aic.io/company-operating-manual/people-suppliers-and-onboarding/ways-of-working.md).

# Ways of Working

### Overview

Ways of working define how teams collaborate day to day.

### Standards

Teams should agree:

* working hours
* communication channels
* meeting cadence
* escalation process
* documentation location
* repository location
* decision logging process
* risk and issue process
* customer communication rules

### Communication Principles

Communication should be:

* clear
* timely
* factual
* action-oriented
* recorded where material