> For the complete documentation index, see [llms.txt](https://framework.aic.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://framework.aic.io/company-operating-manual/people-suppliers-and-onboarding/performance-expectations.md).

# Performance Expectations

### Overview

Performance expectations ensure that everyone understands the standard required.

### Expectations

Team members and suppliers are expected to:

* deliver agreed work
* communicate blockers early
* follow security requirements
* maintain professional standards
* document decisions
* contribute to improvement
* protect company and customer information
* use approved tools
* escalate risks appropriately