People, Suppliers and Onboarding

Overview

Teams are formed around outcomes.

A delivery team should include the skills needed to understand the problem, deliver the solution, manage risk, and support the customer.

Typical Team Composition

A project team may include:

• Account Director

• Delivery Lead

• Product Lead

• Technical Lead

• Security Lead

• Business Analyst

• User Researcher

• Service Designer

• Engineer

• Tester

• DevOps Engineer

• Commercial Lead

• Supplier Lead

Team Principles

• clear accountability

• visible work

• regular communication

• shared standards

• fast escalation

• evidence-based decisions

• continuous improvement