Glossary

The agreed conditions that must be met for a deliverable to be accepted.

An iterative approach to delivery based on learning, feedback, prioritisation, and incremental progress.

The phase used to test possible solutions and risky assumptions.

Intellectual property that existed before a project or was developed independently of the customer engagement.

The prioritised list of work items to be delivered by the team.

The phase where the chosen solution is built and tested with real users.

The process for assessing and approving changes to scope, time, cost, risk, acceptance, or obligations.

The system of meetings, controls, evidence, and decisions used to keep delivery on track.

The phase used to understand the problem, users, constraints, and options before committing to a solution.

Intellectual property created specifically during a project.

The master agreement that defines the overall commercial and legal relationship.

The phase where the service is operated, monitored, supported, and continuously improved.

Risks, Assumptions, Issues, and Dependencies.

A plan showing how a product, service, or project is expected to develop over time.

The contractual document that defines the specific work package, deliverables, milestones, acceptance criteria, and payment triggers.

A third party engaged to perform part of the work on behalf of the company.

Last updated 3 months ago

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