Acceptance and Sign-Off

Purpose

Acceptance confirms that a deliverable has met agreed criteria.

Acceptance must be evidence-based and commercially traceable.

Acceptance Inputs

Acceptance should be based on:

• agreed deliverable definition

• agreed acceptance criteria

• submitted evidence

• customer review

• defect or exception status

• approval record

Acceptance Outcomes

Possible outcomes:

• accepted

• accepted with minor observations

• rejected with reasons

• deferred pending customer dependency

• withdrawn due to change control

Rejection Standard

A rejection must:

• identify the failed acceptance criterion

• explain the issue

• provide evidence

• define required remediation

• confirm review timescale

Acceptance Record

Acceptance records should include:

• deliverable name

• version

• submission date

• acceptance criteria

• evidence provided

• review outcome

• approver

• approval date

• comments