Our Delivery Model

Overview

Our delivery model is designed to support complex projects from early discovery through to live operation.

It uses agile delivery methods within a controlled commercial and governance framework.

Delivery Lifecycle

We use the following lifecycle:

1. Opportunity qualification

2. Commercial shaping

3. Statement of Work creation

4. Mobilisation

5. Discovery

6. Alpha

7. Beta

8. Live

9. Continuous improvement

10. Retirement or transition

Delivery Units

Work is organised into defined delivery units.

A delivery unit may be:

• a discovery

• a prototype

• a product increment

• a technical work package

• an integration package

• a security or assurance package

• a support or managed service package

Each delivery unit must have:

• scope

• objectives

• deliverables

• owner

• timeline

• dependencies

• acceptance criteria

• commercial basis

Delivery Controls

Every delivery engagement should maintain:

• delivery plan

• roadmap

• backlog

• RAID log

• decision log

• change log

• dependency log

• milestone tracker

• acceptance record

• lessons learned record