> For the complete documentation index, see [llms.txt](https://framework.aic.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://framework.aic.io/company-operating-manual/company-operating-framework/decision-making-model.md).

# Decision-Making Model

### Overview

Decisions must be made at the right level, with the right evidence, at the right time.

Delivery teams should be empowered to make decisions within agreed boundaries.

### Decision Categories

### Delivery Decisions

Examples:

* sprint scope
* backlog sequencing
* team ways of working
* day-to-day prioritisation
* issue resolution within agreed tolerance

Owner: Delivery Lead or Product Lead

### Technical Decisions

Examples:

* architecture choices
* tooling choices
* integration design
* data model decisions
* deployment approach

Owner: Technical Lead

### Security Decisions

Examples:

* access model
* risk treatment
* data handling approach
* assurance evidence
* security acceptance

Owner: Security Lead

### Commercial Decisions

Examples:

* price
* payment terms
* liability position
* IP position
* scope changes
* subcontract terms

Owner: Commercial Lead or Account Director

### Customer Decisions

Examples:

* acceptance
* prioritisation trade-offs
* scope approval
* milestone approval
* change request approval

Owner: Customer-appointed decision-maker

### Decision Log

Material decisions must be recorded with:

* date
* decision owner
* decision made
* options considered
* evidence used
* impact
* follow-up actions