Decision-Making Model

Overview

Decisions must be made at the right level, with the right evidence, at the right time.

Delivery teams should be empowered to make decisions within agreed boundaries.

Decision Categories

Delivery Decisions

Examples:

• sprint scope

• backlog sequencing

• team ways of working

• day-to-day prioritisation

• issue resolution within agreed tolerance

Owner: Delivery Lead or Product Lead

Technical Decisions

Examples:

• architecture choices

• tooling choices

• integration design

• data model decisions

• deployment approach

Owner: Technical Lead

Security Decisions

Examples:

• access model

• risk treatment

• data handling approach

• assurance evidence

• security acceptance

Owner: Security Lead

Commercial Decisions

Examples:

• price

• payment terms

• liability position

• IP position

• scope changes

• subcontract terms

Owner: Commercial Lead or Account Director

Customer Decisions

Examples:

• acceptance

• prioritisation trade-offs

• scope approval

• milestone approval

• change request approval

Owner: Customer-appointed decision-maker

Decision Log

Material decisions must be recorded with:

• date

• decision owner

• decision made

• options considered

• evidence used

• impact

• follow-up actions