# Framework Agreements ### Purpose A Framework Agreement provides the master commercial and legal structure for a customer relationship. It allows multiple Statements of Work to be agreed under one consistent contractual framework. ### What the Framework Agreement Controls The Framework Agreement should define: * parties * term * ordering process * Statement of Work mechanism * payment terms * confidentiality * intellectual property * liability * warranties * data protection * security obligations * audit rights * termination * dispute resolution * governance * change control principles ### What the Framework Agreement Does Not Do The Framework Agreement should not normally define detailed delivery scope. Detailed delivery commitments should sit in the Statement of Work. ### Operating Rule A Framework Agreement creates the rules of engagement. A Statement of Work creates the obligation to deliver specific work. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://framework.aic.io/company-operating-manual/commercial-and-contracting-model/framework-agreements.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.