> For the complete documentation index, see [llms.txt](https://framework.aic.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://framework.aic.io/company-operating-manual/commercial-and-contracting-model/framework-agreements.md).

# Framework Agreements

### Purpose

A Framework Agreement provides the master commercial and legal structure for a customer relationship.

It allows multiple Statements of Work to be agreed under one consistent contractual framework.

### What the Framework Agreement Controls

The Framework Agreement should define:

* parties
* term
* ordering process
* Statement of Work mechanism
* payment terms
* confidentiality
* intellectual property
* liability
* warranties
* data protection
* security obligations
* audit rights
* termination
* dispute resolution
* governance
* change control principles

### What the Framework Agreement Does Not Do

The Framework Agreement should not normally define detailed delivery scope.

Detailed delivery commitments should sit in the Statement of Work.

### Operating Rule

A Framework Agreement creates the rules of engagement.

A Statement of Work creates the obligation to deliver specific work.