For the complete documentation index, see llms.txt. This page is also available as Markdown.

Commercial and Contracting Model

Overview

Our commercial model protects the company while enabling fast, structured delivery.

We use clear contractual layers to separate long-term commercial terms from project-specific delivery commitments.

Contractual Layers

Layer 1: Framework Agreement

The Framework Agreement defines the master rules of engagement.

It typically covers:

  • legal terms

  • liability

  • confidentiality

  • intellectual property

  • payment framework

  • governance

  • ordering process

  • dispute handling

  • termination

  • data protection

  • security obligations

Layer 2: Statement of Work

The Statement of Work defines the actual work package.

It covers:

  • scope

  • deliverables

  • milestones

  • acceptance criteria

  • dependencies

  • assumptions

  • exclusions

  • pricing

  • payment triggers

  • timeline

  • governance

  • customer responsibilities

Layer 3: Subcontractor Agreement

The Subcontractor Agreement is used where we delegate work to a third party.

It must align with the customer contract and protect the company from supplier failure.

Layer 4: Policies and Operating Artifacts

Policies and templates enforce consistent delivery.

Examples include:

  • onboarding checklist

  • change request form

  • acceptance certificate

  • milestone report

  • risk and issue log

  • security onboarding checklist

  • repository standards

  • code review policy

Commercial Principles

We operate commercially according to the following principles:

  • No work without authority.

  • No unclear scope.

  • No unmanaged change.

  • No untracked acceptance.

  • No uncontrolled IP leakage.

  • No supplier delivery without flow-down obligations.

  • No payment dependency without defined evidence.

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