# Glossary

### Agile

An iterative approach to delivery that focuses on user needs, frequent learning, visible progress and continuous improvement.

### Alpha

A phase used to test possible solutions and risky assumptions before committing to full build.

### Acceptance Criteria

The agreed conditions that must be met for a deliverable, story or milestone to be accepted.

### Backlog

A prioritised list of work items to be delivered or investigated by the team.

### Background IP

Pre-existing intellectual property owned by the company or a third party before the project starts.

### Beta

A phase where the preferred solution is built and tested with real users before live operation.

### Change Control

The process for assessing and approving material changes to scope, cost, time, risk, acceptance, security, data or IP.

### Definition of Done

The agreed standard that must be met before work is considered complete.

### Definition of Ready

The agreed standard that must be met before work is ready for delivery planning.

### Discovery

A phase used to understand the problem, users, constraints and opportunities before committing to a solution.

### Foreground IP

Intellectual property created during and for a specific project.

### Live

The phase where a service is operated, monitored, supported and continuously improved.

### Prototype

A test artifact used to learn. A prototype is not automatically production-ready.

### RAID

Risks, Assumptions, Issues and Dependencies.

### Roadmap

A planning artifact that shows direction, expected phases, key outcomes, dependencies and decision points.

### Statement of Work

The document that defines the authorised work package, including scope, deliverables, milestones, acceptance criteria and commercial terms.

### Technical Spike

A time-boxed investigation used to answer a technical question or reduce uncertainty.

### User Need

A statement of what a user needs to achieve and why it matters.


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